Last updated: 27-04-2026
INTRODUCTION
SecureLife Alert, Inc. (“we,” “us,” or “our”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use any related services, applications, or platforms (collectively, the “Site”).
Please read this Privacy Policy carefully. If you do not agree with the terms outlined here, please do not access or use our Site.
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected by updating the “Last Updated” date, and such changes will become effective immediately upon posting. Your continued use of the Site after updates signifies your acceptance of those changes.
COLLECTION OF YOUR INFORMATION
We may collect information about you in several ways, including:
Personal Data
Personally identifiable information such as your name, address, email address, and phone number that you voluntarily provide when registering, making a purchase, or contacting us. While you are not obligated to provide personal information, doing so may limit your ability to use certain features.
Derivative Data
Information automatically collected when you access the Site, including your IP address, browser type, device information, operating system, access times, and pages viewed.
Financial Data
Payment-related information such as credit card details may be collected when you purchase our services. However, SecureLife Alert stores minimal financial data. Most payment processing is handled securely by third-party processors, and we encourage you to review their privacy policies.
Promotions and Surveys
Information you provide when participating in surveys, contests, or promotional activities.
USE OF YOUR INFORMATION
We use your information to provide a smooth, efficient, and personalized experience. Specifically, we may use your data to:
- Process orders, payments, and subscriptions
- Provide customer support and respond to inquiries
- Send account updates, confirmations, and service-related communications
- Deliver promotional offers, newsletters, and marketing communications (with your consent)
- Improve website functionality and user experience
- Monitor usage trends and prevent fraud
- Conduct internal analysis and business operations
- Comply with legal obligations
DISCLOSURE OF YOUR INFORMATION
We may share your information in the following situations:
Legal Requirements
If required by law or necessary to protect rights, safety, or property.
Service Providers
With trusted third parties who assist with payment processing, data analysis, email delivery, hosting, and customer support.
Marketing Communications
With your consent, we may share your information for promotional purposes.
Business Transfers
In the event of a merger, sale, or acquisition, your information may be transferred to the new entity.
Third-Party Advertisers
We may allow advertising partners to use cookies and tracking technologies to deliver relevant ads.
We do not control third-party privacy practices and encourage you to review their policies.
TRACKING TECHNOLOGIES
We may use cookies, tracking pixels, and similar technologies to enhance your experience and analyze site traffic. You can modify your browser settings to refuse cookies, but this may impact site functionality.
We may also use third-party analytics tools (such as Google Analytics) to better understand user behavior and improve our services.
THIRD-PARTY WEBSITES
Our Site may contain links to third-party websites. We are not responsible for their content or privacy practices. We recommend reviewing their policies before providing any personal information.
SECURITY OF YOUR INFORMATION
We implement administrative, technical, and physical safeguards to protect your data. However, no system is completely secure, and we cannot guarantee absolute protection against unauthorized access.
RECURRING BILLING
SecureLife Alert offers subscription-based services. By purchasing our services, you agree to recurring monthly billing using the payment method you provide.
We securely retain necessary information such as your name, contact details, and billing information to manage your subscription and payments.
POLICY FOR CHILDREN
We do not knowingly collect or market to children under the age of 13. If such data is identified, we will take steps to remove it promptly.
DO-NOT-TRACK FEATURES
Some browsers offer Do-Not-Track (DNT) settings. Currently, there is no universal standard for DNT signals, and our Site may not respond to them. We will update this policy if standards change.
OPTIONS REGARDING YOUR INFORMATION
Account Information
You may review, update, or delete your account information by contacting us at the details below. Some data may be retained for legal or administrative purposes.
Email Communications
You may opt out of marketing emails at any time by contacting us or using the unsubscribe option included in our emails.
CALIFORNIA PRIVACY RIGHTS
California residents may request information about personal data shared for marketing purposes under applicable laws. Requests can be submitted using the contact details below.
CONTACT US
If you have questions or concerns about this Privacy Policy, please contact us:
SecureLife Alert
700 Roeder Road, Suite 105
Silver Spring, MD 20910
📞 (859) 209-6288
📧 info@securelifealert.com